TERMS AND CONDITIONS
TERMS AND CONDITIONS
Welcome to the Eastwood Retail LLC Lighting website. The following are our Terms of Service, which apply to the purchase of goods and the use of the services we provide through this website. By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website.
- Orders and Payments
1.1 Order Confirmation
When you submit an order on this website, you agree to purchase the selected goods. The order will be deemed valid after we confirm receipt and processing. If the order fails to pass the payment verification or cannot be processed for other reasons, we have the right to cancel the order.
1.2 Payment Methods
We accept a variety of payment methods, including credit cards, debit cards, and other payment methods (such as PayPal). All payment information will be processed through a secure payment system. - Prices and Taxes
2.1 Prices
All product prices on this website are marked in US dollars (USD) unless otherwise stated. We reserve the right to modify prices at any time without prior notice.
2.2 Taxes
Depending on your delivery address, sales tax may be charged in accordance with relevant laws and regulations. Taxes will be automatically calculated at checkout and will be included in your order total. - Shipping and Delivery
3.1 Shipping Options
We offer a variety of shipping options, and the specific shipping costs and estimated delivery times will be displayed at checkout. All shipping costs are the responsibility of the customer unless otherwise stated.
3.2 Delivery Address
Please ensure that you provide an accurate delivery address at checkout. We are not responsible for any delivery issues or delays caused by customers providing an incorrect address.
3.3 Delivery Delays
We will do our best to deliver the goods on time, but cannot guarantee delivery within a specific time. Delivery may be delayed in the event of force majeure (such as natural disasters, strikes, transportation issues, etc.). - Return and Refund Policy
4.1 Return Policy
We want you to be satisfied with your lamp purchase. If you are not satisfied with the product, you can request a return within 30 days of receiving the product. The returned goods must be in original packaging and unused condition. Some items (such as custom lamps) may not be returned. Please refer to our return policy page for details.
4.2 Refunds
After the returned merchandise is verified to be correct, we will process a refund for you. Refunds will be returned to your original payment account, and the processing time may vary depending on the payment method. - Intellectual Property
All content on this website, including text, images, designs, trademarks, logos and other intellectual property, is owned by Eastwood Retail LLC or its licensors and is protected by copyright and other relevant laws. Unauthorized copying, modification or other use of the content on this website is strictly prohibited. - User Conduct
6.1 Prohibited Conduct
You agree not to engage in any behavior that may affect the functionality, content or other user experience of this website. Fraud, theft, abuse, destruction, transmission of viruses, illegal access to account information or any malicious behavior is prohibited.
6.2 Account Security
If you register an account on this website, you shall keep your account information confidential and be responsible for all activities conducted through your account. If you discover any unauthorized use of your account, please notify us immediately. - Disclaimer
All information and products on this website are provided on an “as is” basis. We do not make any warranty as to the quality, performance or merchantability of any product or service. We are not liable for any indirect, special, incidental or consequential damages arising out of the use of this website or the purchase of goods. - Modification of Terms
We reserve the right to modify these Terms of Service at any time. Any modifications will be effective immediately, and your continued use of this website once the updated terms are posted on this website will constitute acceptance of the new terms. - Contact Us
If you have any questions about these Terms of Service or need more information, please contact us as follows:
Email: EastwoodWells@eastwoodwells.com
Phone: 6233245949
